Privacy policy
Last updated: September 21, 2025
Introduction
Thank you for visiting our online shop. Protection of your privacy is very important to us. Below you will find extensive information about how we handle your data.
Responsible party
Aemster, located at Uilenstede 475-10, 1183 AG Amstelveen, the Netherlands, is responsible for the processing of personal data as set out in this privacy statement.
Contact details:
Website: www.aemster.com
Tel: +31 (0)851308491
E-mail: hello(at)aemster.com
Address: Uilenstede 475-10, 1183 AG Amstelveen, The Netherlands
Rob Hoogerwerf is the Data Protection Officer for Aemster. He can be reached at rob[at]aemster.com.
Personal data we process
Aemster processes your personal data because you make use of our services and/or because you provide this information to us yourself. The correct handling of personal data is important to us. We take great care in processing and protecting your data. This is done in accordance with the provisions of the applicable privacy legislation, including the General Data Protection Regulation.
Types of data collected
You may visit our website without revealing any personal information. With every visit, the web server stores automatically a server log file which contains the name of the requested file, your IP address, the date and time of the request, the volume of data transferred and the requesting provider, and documents the request. These access data are analysed exclusively for the purpose of ensuring the smooth operation of the website and improving our offer. All access data are deleted no later than seven days after the end of your visit.
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. Depending on how you interact with us, we may collect your contact details, financial information, account information, transaction information, communications you send to us, and device or usage information. We collect personal data that you voluntarily submit when you place an order, create an account, or contact us.
Purposes of processing
We process your data for the following purposes: to perform the contract and provide services, for marketing and communications, for security and fraud prevention, for improvement of our services, and for legal obligations.
Sharing of personal data
We disclose personal data only to the extent necessary. This includes disclosure to shipping companies, payment service providers and banks, Shopify as our hosting and commerce platform, IT providers and service partners, marketing partners where permitted by law, and authorities where legally required. Shopify may also process your data independently for purposes such as fraud prevention, security and product improvement.
International data transfers
Because our store is powered by Shopify, your personal information may be transferred outside of the country where you live, including to Canada and the United States. If data is transferred out of the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses.
Marketing communications
If you subscribe to our newsletter, we will send regular email updates. You may unsubscribe at any time. We may also use your name and postal address to send offers by mail unless you object.
Cookies and analytics
We use cookies to make our website user-friendly, enable certain features, and conduct analysis. We use Cookiebot https://www.cookiebot.com to manage your cookie preferences. Cookiebot ensures that only cookies you consent to are placed on your device. You can manage or withdraw your consent at any time via our cookie settings page. We also use Google Analytics for web analysis. Data may be transferred to Google servers in the USA, with IP anonymization enabled. You can prevent Google Analytics tracking by installing the browser plugin at http://tools.google.com/dlpage/gaoptout?hl=en.
Reviews and trust services
We have integrated the Trusted Shops Trustbadge on this website in order to display our Trusted Shops Trustmark and offer the Trusted Shops products to customers after placing an order. This serves the protection of our legitimate interests in the optimal marketing of our offer according to Art. 6 (1) 1 lit. f) GDPR that are overriding in the process of balancing of interests. The Trustbadge and the advertised trust badge services are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany.
With every use of the Trustbadge, the web server automatically saves a so-called server log file which contains e.g. your IP address, the date and time of the request, the volume of data transferred and the requesting provider (access data), and documents the request. Those access data are not analysed and are automatically overwritten no later than seven days after the end of your website visit. Other personal data are transferred to Trusted Shops only if you decide to use or have already registered to use Trusted Shops products after placing an order. In such a case, the contract concluded between you and Trusted Shops applies.
We may send you review reminders if you consent. We also integrate the Trusted Shops Trustbadge for displaying our Trustmark. Trusted Shops GmbH is responsible for data processing related to its services.
Security and retention
We take appropriate security measures to protect your personal data. We retain your data only as long as necessary to fulfill the purposes described, including maintaining your account, providing services, complying with legal obligations, and resolving disputes.
Children
Our services are not directed at children under the age of majority in your jurisdiction. We do not knowingly collect personal data from children.
Your rights
As a data subject under GDPR and other applicable laws, you have the right to access your data, rectify inaccurate data, erase your data, restrict processing, request data portability, object to processing, withdraw consent at any time, and lodge a complaint with a supervisory authority. For data processed by Shopify, you may exercise your rights directly via Shopify’s Privacy Portal at https://privacy.shopify.com/en.
Complaints and supervision
If you have complaints about how we process your personal information, please contact us first. You also have the right to lodge a complaint with your local data protection authority. For the Netherlands, this is the Autoriteit Persoonsgegevens at https://autoriteitpersoonsgegevens.nl.
Changes to this policy
We may update this Privacy Policy from time to time, for operational, legal, or regulatory reasons. Updates will be posted on this website with a new “last updated” date.
Contact
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Aemster
E-mail: hello(at)aemster.com
Tel: +31 (0)851308491
Address: Uilenstede 475-10, 1183 AG Amstelveen, The Netherlands
For privacy-related matters specifically, please contact our Data Protection Officer:
Rob Hoogerwerf – rob[at]aemster.com