Shipping policy

Aemster (“we” and “us”) is the operator of (https://aemster.com) (“Website”). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

Shipping
Shipping is free for orders within the European Union with standard shipping.

Transit Time within The Netherlands
In general, domestic shipments are in transit for 1 – 3 days.

Transit time rest of world
Generally, orders shipped internationally are in transit for 2 – 7 days.

Order send time
Orders placed before 4 PM – CET on weekdays will be shipped the same day.

Our warehouse operates on Monday – Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

How do I track my order?
Once you have completed your order, you will receive an e-mail from us containing your order number, invoice, and a track & trace code. With the track & trace code, you can easily follow your order.