FAQ - Aemster scent diffusers

WHAT IS A AEMSTER SCENT DIFFUSER?

Our scent diffusers are equipped with an innovative cold-air diffusion technology. They diffuse the scent by air pressure only, allowing the fragrance to retain its quality and spread many times more easily throughout the room. This type of diffuser is very economical in consumption and offers the most effective method of providing a room with a fantastic scent experience. 

HOW DOES THE TECHNOLOGY WORK?

Our scent diffusers work by nebulisation, also called cold-air technology, breaking down the scent oils into a fine dry mist that leaves no residue. Cold air technology is the safest and cleanest way to diffuse scent oils into the air. The oil is dispersed under high air pressure only. Our scent diffusers are equipped with adjustable intensity, so you have full control over the scent intensity and can decide when and with what intensity you want to smell the fragrance. 

WHAT MAKES AEMSTER DIFFUSERS BETTER? 

Cold-air diffusers can cover spaces twice as large as typical candles, reed diffusers, plug-ins and ultrasonic diffusers. They are more consistent, so the scent is evenly distributed, creating a wonderful scent experience in the space. Our scent diffusers are controllable by the user via our Aemster app, creating exactly the scent experience you desire.

HOW CAN I CUSTOMISE THE SCENT?

One of the unique features of Aemster's scent diffusers is the ability to customize the scent experience. All diffusers are equipped with technology that allows you to easily set to your desire via the Aemster app. This ensures that you can enjoy the fragrance at the time and intensity of your choosing.

WHATS THE DIFFERENCE BETWEEN COLD AIR AND ULTRASONIC DIFFUSERS?

Cold air diffusers are much more powerful and use diffuser oils efficiently, so your scents last longer when you want them to. They are also much easier to use: you can go months with a new refill, and cleaning the diffuser is not necessary.

HOW MUCH SCENT OIL DOES THE DIFFUSER USE?

Aemster's scent diffusers are known for their economical use of scent oils. The diffusers are designed to use scent oils efficiently, ensuring that you get the most out of each bottle. This helps to reduce the cost of maintaining the diffuser and ensures that you can enjoy the fragrance for longer.

WHAT TYPE OF DIFFUSER SHOULD I CHOOSE? 

Aemster offers a variety of diffusers for different room sizes, ensuring that there is a diffuser for every room. Whether you need a diffuser for a small bedroom or a large living room, Aemster has you covered. The diffusers are designed to be effective in any space, ensuring that you can enjoy the fragrance no matter where you are in the room.

CAN I USE OTHER TYPES OF SCENT OILS IN AEMSTER DIFFUSERS? 

It is important to note that the viscosity of our scent oils are specially made for use in our cold air diffusers and will therefore evaporate best. Fragrance oils from other brands can be used in our diffusers, but we cannot guarantee that every specific fragrance oil is suitable and that the diffuser will perform well. This is because if the oil is too thick, the diffuser has to work much harder and if the oil is too thin, the diffuser will not evaporate well. Therefore, we do not recommend using any other type of scent oil in our diffusers.

HOW LARGE IS THE SCENT RANGE OF AEMSTER DIFFUSERS? 

Our scent diffusers have different scent ranges from 10m2 to 1600m2, depending on the model. Wally (up to 50m2), Nyra (up to 80m2), Haevn (up to 150m2), Bold (up to 300m3), Lobby (up to 600m2), Echo (up to 900m2), Scent Master Single (up to 1000m2), Scent Master Duo (up to 1600m2). 

CAN I USE AEMSTER SCENT SYSTEMS ON HVAC SYSTEMS? 

HVAC stands for heating, ventilation, and air conditioning. Yes, the Scent Master Single, Scent Master Duo and Echo are designed for HVAC systems, so you can easily connect them to your HVAC system for consistent scent dispersion.

ARE AEMSTER SCENT DIFFUSERS SUITABLE FOR COMMERCIAL USE? 

Yes, our scent diffusers are suitable for commercial use. We have several models suitable for large spaces such as shops, hotels and restaurants, and our Echo, Scent Master Single and Scent Master Duo are specially designed for use with HVAC systems and can scent entire buildings at once. The other diffusers are stand-alone models and can be placed anywhere and diffusers like Wally and Nyra, can be attached to the wall. 

Other questions: 

About the Aemster app

I forgot the password of my diffuser, what now? 

Please try the password 8888, if it doesn't work, reset the diffuser. The diffuser will now reset its settings to default and you can log in with the code 8888. 

With how many phones can I control my diffuser?

You can control your diffuser with as many phones as you want. However, one phone works at a time. If you want to connect another phone, press the power button once and connect the desired phone.

Which phones are compatible with the Aemster app?

The Aemster app is compatible with Android phones from Android 6 and iPhones from iOS 12 (iPhone 5S and up).

Where do I download the Aemster App, with which I can control the scent diffuser?

The Aemster app can be easily downloaded for free in the APPLE App Store and the GOOGLE Play Store.

What is the name of the app I need to download?

The app is available for IOS and Android devices and is called AEMSTER.